Privacy Policy for Policy Training

1. Information We Collect

We may collect the following information:

Account information

• Full name
• Email address
• Password or authentication credentials
• Role or function in the app, such as manager, supervisor, worker, or admin
• Company or organization details where applicable

Usage and activity information

• Quiz completion history
• Quiz scores and pass/fail results
• Participation status
• Manager dashboard activity and reporting data
• In-app messages, notifications, and support interactions

Device and technical information

• Device type
• Operating system version
• App version
• Basic usage logs
• Error logs and crash-related information

Business and organizational data

If the app is used by a company, we may process business-related data such as:

• Team or department information
• Manager-supervisor relationships
• Worker participation records
• Weekly performance summaries
• Compliance and policy records

2. How We Use Information

We use information to:

• Create and manage user accounts
• Authenticate users and secure access
• Generate daily quizzes
• Track quiz completion, missed quizzes, and risk levels
• Send reminders and notifications
• Provide manager dashboard stats
• Show weekly performance summaries
• Support internal reporting and follow-up
• Improve app functionality and user experience
• Respond to support requests
• Maintain security, prevent abuse, and detect unauthorized access

3. Quiz, Reminder, and Performance Data

The app may generate and store quiz-related information every day. This includes:

• Whether a quiz was completed
• Whether a quiz was passed or failed
• Whether a user has not participated
• Whether a user has been inactive for three or more days
• Weekly manager summary statistics
• Follow-up and risk indicators

If a user has not completed quizzes for three days or more, the app may flag the account as needing follow-up and may notify the user and their manager or supervisor.

4. Notifications and Messages

We may send:

• In-app notifications
• Email reminders, if email delivery is enabled
• Manager alerts and weekly summaries
• Support or system messages

If email delivery is not available, we may use in-app notifications as the primary fallback.

5. How We Share Information

We do not sell personal information.

We may share information only as needed:

• With managers or supervisors who need to review performance or participation
• With company administrators who manage accounts and teams
• With service providers that help us run the app, such as hosting, database, authentication, or notification providers
• If required by law, regulation, court order, or lawful request
• To protect the rights, safety, or security of users, the app, or our business

6. Legal Basis and POPIA-Style Principles

We aim to process personal information according to principles commonly required by privacy laws such as POPIA, including:

• Lawfulness
• Minimality
• Purpose limitation
• Transparency
• Security safeguards
• Data subject participation

We only collect information that is reasonably needed for the app to function and operate.

7. Data Retention

We retain personal information only for as long as needed to:

• Provide the service
• Meet legal and business obligations
• Maintain audit and performance records
• Resolve disputes
• Enforce our terms and policies

When information is no longer required, we will delete it or anonymize it where reasonably possible.

8. Security

We use reasonable technical and organizational measures to protect personal information, which may include:

• Access controls
• Role-based permissions
• Authentication protection
• Secure storage
• Logging and monitoring
• Limited access to sensitive records

No system is completely secure, but we take reasonable steps to protect data from unauthorized access, loss, misuse, or alteration.

9. User Rights

Depending on applicable law, users may have the right to:

• Access their personal information
• Request correction of inaccurate information
• Request deletion where legally allowed
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request a copy of their information where applicable

To exercise these rights, contact us at lyfstymanufactures@gmail.com.

10. Business and Manager Accounts

If you use the app as part of a company or organization:

• Your manager, supervisor, or administrator may view participation and performance data
• Your organization may use reports to follow up on missed quizzes or low performance
• Account data may be tied to your company structure and reporting hierarchy

The organization is responsible for its internal use of any reports or data exported from the app.

11. Children's Privacy

This app is not intended for children unless specifically stated otherwise. If we learn that we collected personal information from a child without proper authorization, we will take steps to remove it.

12. Third-Party Services

The app may rely on third-party services for:

• Authentication
• Database storage
• Notifications
• Analytics
• Crash reporting

Those services may process data according to their own policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide notice in the app.

14. Contact Us

If you have questions about this Privacy Policy or your data, contact: